Broken screen or shattered glass. Color issues. Dead pixels.
Battery replacement. Fix charging port.
Hard drive is not working. Need more space. Need a faster hard drive
Need more speed and processing power. Ram not working.
Improve your speed by optimizing your machine
Backup your files on another hard drive or on the cloud
Bring your machine back to its original state. Format and reinstall your operating system.
Get help with installing a software license. Office 365. Adobe. Cloud tools. Others.
Clean your machine from any viruses/adwares/malwares